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en:tips:how_to_track_and_change_tip_amount_while_creating_ticket [2011/10/30 04:08]
Samba Admin
en:tips:how_to_track_and_change_tip_amount_while_creating_ticket [2012/09/07 09:30] (current)
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-====== How to Track and Change Tip Amount ​while Creating Ticket ​======+====== How to Track and Change Tip Amount ====== 
 + 
 +<WRAP center round tip 60%> 
 +To be able to use this feature you should upgrade SambaPOS to 2.64 release if you are using an older release.  
 +</​WRAP>​ 
 + 
 With [[en:​guide:​servicessetup|Service Templates]] it is possible to charge for servicing at a fixed rate amount. These servicing amounts calculated from ticket amount and cannot be changed. This forces customer to pay for servicing but in most restaurants customers are free to give tip or not. This tutorial shows how this feature can be added to SambaPOS. With [[en:​guide:​servicessetup|Service Templates]] it is possible to charge for servicing at a fixed rate amount. These servicing amounts calculated from ticket amount and cannot be changed. This forces customer to pay for servicing but in most restaurants customers are free to give tip or not. This tutorial shows how this feature can be added to SambaPOS.
  
-Normally there is no pre-implemented feature for tips in SambaPOS but it can be done by using automation features of SambaPOS. Here we'll demonstrate using ticket tags with rules and actions.+Normally there is no pre-implemented feature for tips in SambaPOS but it can be done by using automation features of SambaPOS. Here we'll demonstrate using ticket tags with rules and actions ​features.
  
 First of all we'll create a ticket tag. This will add a Tip button in ticket display. First of all we'll create a ticket tag. This will add a Tip button in ticket display.
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 {{:​en:​tips:​tipc:​6tipbutton.jpg?​direct&​600|}} {{:​en:​tips:​tipc:​6tipbutton.jpg?​direct&​600|}}
  
-This is the newly added Tip Button. I'll click this to update Tip value.+This is the newly added Tip Button. I'll click this button ​to update Tip value.
  
 {{:​en:​tips:​tipc:​7tipbuttonvalues.jpg?​direct&​600|}} {{:​en:​tips:​tipc:​7tipbuttonvalues.jpg?​direct&​600|}}
  
-When I click it SambaPOS displays me Most used values I entered and a editing box on top to enter custom values. This editing box is visible because I enabled "Free Tagging"​ and I can only enter decimal values because I selected Tag Type as Price Tags. I entered 2.75 here and clicked ​"Add" ​button.+When I click it SambaPOS displays me Most used values I entered and a editing box on top to enter custom values. This editing box is visible because I enabled "Free Tagging"​ and I can only enter decimal values because I selected Tag Type as Price Tags. I entered ​**2.75** there and clicked ​**Add And Save** ​button.
  
 {{:​en:​tips:​tipc:​8tipassiged.jpg?​direct&​600|}} {{:​en:​tips:​tipc:​8tipassiged.jpg?​direct&​600|}}
  
-Now tip button turned green to indicate a value enterd. As we can see "​Services Total" appeared over Ticket Amount.+As we configured ​tip button turned green to indicate a value enterd. As we can see "​Services Total" appeared over Ticket Amount.
  
 Additionally a yellow bar appeared below ticket and it displays tip amount. Let me explain why it is neccessary. In some restaurants tip is not the only amount we need to track seperately. Sometimes customers pays Parking Fees, Taxi Fares or other types of spendings all from their credit cards to restaurant. We can create additional buttons for including these spendings and that yellow bar will display us the details. **Services Total** amount will always display the summary. Additionally a yellow bar appeared below ticket and it displays tip amount. Let me explain why it is neccessary. In some restaurants tip is not the only amount we need to track seperately. Sometimes customers pays Parking Fees, Taxi Fares or other types of spendings all from their credit cards to restaurant. We can create additional buttons for including these spendings and that yellow bar will display us the details. **Services Total** amount will always display the summary.
 +
 +<wrap center round tip>
 +To be able to list detailed servicing amounts in printed bills, use **{SERVICE DETAILS}** template value.
 +</​wrap>​
  
 Now lets see what how it displayed in Work Period Report. Now lets see what how it displayed in Work Period Report.
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 {{:​en:​tips:​tipc:​10tipreset.jpg?​direct&​600|}} {{:​en:​tips:​tipc:​10tipreset.jpg?​direct&​600|}}
  
-Finally by using **{SERVICE DETAILS}** template value we can list servicing values in printed bills. +Feel free to join our [[http://​forum2.sambapos.com|forums]] and ask your questions ​if you have any.
- +
-Feel free to join our forums and ask your questions. ​Bye!+
en/tips/how_to_track_and_change_tip_amount_while_creating_ticket.1319933328.txt.gz · Last modified: 2012/09/07 09:30 (external edit)