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en:tips:how_to_track_sales_in_individual_accounts [2011/10/26 17:19] Samba Admin |
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| - | ====== Tracking Orders in Individual Accounts with Ticket Tags ====== | ||
| - | This document will demonstrate tracking orders in Individual Accounts. For example we have contracts with online food ordering companies and we want to track our sales under their accounts. | ||
| - | First of all we'll create accounts for these companies. | ||
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| - | {{:en:tips:customer2.jpg?direct&600|}} | ||
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| - | I created two accounts. One for **grubhub.com** and one more for **seamless.com**. I'll mark these accounts as "Internal Accounts" because these are not regular customer accounts. | ||
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| - | To automatically match tickets to these accounts we'll use Ticket Tags | ||
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| - | {{:en:tips:ootags.jpg?direct&600|}} | ||
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| - | I created "Online Order" Tag. | ||
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| - | * Settle (1) means "as soon as I select a tag SambaPOS will automatically take me to the settle screen". I can leave it as "Refresh" for no automatic action. | ||
| - | * To understand easily this ticket is already tagged I changed button color (2). | ||
| - | * I matched accounts with sub tags so when I select a sub tag SambaPOS will automatically assign related account (3) | ||
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| - | Now I'll open department settings and assign this ticket tag to a department. | ||
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| - | {{:en:tips:ootags.jpg?direct&600|}} | ||
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| - | So when I create a ticket on "Restaurant" department I'll see "Online Order" tag. | ||
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| - | {{:en:tips:ooticket.jpg?direct&600|}} | ||
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| - | When I receive an online order I'll | ||
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| - | * Create a ticket | ||
| - | * Click online order | ||
| - | * Select company (I'll automatically taken to settle screen) | ||
| - | * I'll select payment type as "Account Balance". So I'll be able to see totals under this account. | ||
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| - | {{:en:tips:ootickettag1.jpg?direct&600|}} | ||
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| - | As we configured ticket tags this command will Automatically take me to "Settle" Screen | ||
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| - | {{:en:tips:oosettle.jpg?direct&600|}} | ||
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| - | As we can see at the upper corner of the screen this ticket assigned to seamless.com account. | ||
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| - | {{:en:tips:oocustomeraccount.jpg?direct&600|}} | ||
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| - | This is what we'll see on customer account. When we receive payments from seamless.com we can record it from this screen and we can track balance from account related reports. | ||
en/tips/how_to_track_sales_in_individual_accounts.txt ยท Last modified: 2012/09/07 09:30 (external edit)
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